{"data":{"tab":"Help and support","hideFromSearch":false,"keywords":"","pageCategory":"Help and Support","headerActionButtons":[{"url":"/start-investing","name":"Open an account","target":""},{"url":"/start-investing","name":"Transfer an account","target":"_blank"}],"blockModules":[{"content":{"riskWarning":"","heading":"Help & support","subheading":"<p>Browse frequently asked questions by topic</p>","contentType":null,"key":"ec1c2747-c327-4033-a641-3af553942c29","properties":null},"settings":{"purpleBlockStyle":true,"contentType":null,"key":"5e8d3f75-4557-4591-b8ef-ea0d51b39953","properties":null},"blockType":"headerBlock"},{"content":{"text":"<h2 style=\"text-align: center;\">All help topics</h2>\n<p style=\"text-align: center;\">Find answers to your questions from one of these topics.</p>","contentType":null,"key":"bb10e917-57dd-4679-938a-adc137c2a154","properties":null},"settings":{"purpleBlockStyle":true,"contentType":null,"key":"79df14b9-3d0d-4e39-8fc7-ce66ce5d129e","properties":null},"blockType":"fullTextBlock"},{"content":{"description":"","iconBlocks":[{"content":{"icon":{"imgUrl":"/media/djpny10f/home-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/accounts/#Who-can-open-a-Bestinvest\" data-anchor=\"#Who-can-open-a-Bestinvest\">Account opening support</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/accounts/#Who-can-open-a-Stocks-and-S\" data-anchor=\"#Who-can-open-a-Stocks-and-S\">Stocks &amp; Shares ISA</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/accounts/#Who-can-open-a-Junior-Sto\" data-anchor=\"#Who-can-open-a-Junior-Sto\">Junior Stocks &amp; Shares ISA</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/accounts/#Who-can-open-a-SIPP\" data-anchor=\"#Who-can-open-a-SIPP\">Self-invested Personal Pension (SIPP)</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/accounts/#Who-can-open-an-Investmen\" data-anchor=\"#Who-can-open-an-Investmen\">Investment account</a></span></p>","title":"Accounts","contentType":null,"key":"e0d98f57-3188-49e0-aa04-cf99dd4c8bdf","properties":null},"contentUdi":"umb://element/e0d98f57318849e0aa04cf99dd4c8bdf"},{"content":{"icon":{"imgUrl":"/media/iuvi1a3e/arrowhead-up-icon-1.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/adding-and-withdrawing-money/#How-to-add-cash-to-your-a\" data-anchor=\"#How-to-add-cash-to-your-a\">Adding money</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/adding-and-withdrawing-money/#How-do-I-make-a-cash-with\" data-anchor=\"#How-do-I-make-a-cash-with\">Withdrawing money</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/adding-and-withdrawing-money/#What-is-monthly-savings\" data-anchor=\"#What-is-monthly-savings\">Monthly saving</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/adding-and-withdrawing-money/#Transfer-cash-between-Inv\" data-anchor=\"#Transfer-cash-between-Inv\">Transferring money between accounts</a></span></p>","title":"Adding and withdrawing money","contentType":null,"key":"ddc629c1-8f3c-47cd-9f40-5427c05cca3a","properties":null},"contentUdi":"umb://element/ddc629c18f3c47cd9f405427c05cca3a"},{"content":{"icon":{"imgUrl":"/media/qiifnjmx/document.svg"},"text":"<p><a href=\"/help/application-forms/#isa-forms\" title=\"ISA forms\" data-anchor=\"#isa-forms\"><u>ISA forms</u></a></p>\n<p><a href=\"/help/application-forms/#jisa-forms\" title=\"Junior ISA forms\" data-anchor=\"#jisa-forms\"><u>Junior ISA forms</u></a></p>\n<p><a href=\"/help/application-forms/#sipp-forms\" title=\"SIPP forms\" data-anchor=\"#sipp-forms\"><u>SIPP and Junior SIPP forms</u></a></p>\n<p><a href=\"/help/application-forms/#gia-forms\" title=\"Investment account forms\" data-anchor=\"#gia-forms\"><u>Investment account forms</u></a></p>","title":"Application forms","contentType":null,"key":"14d95150-8ebc-4b87-a2dd-b900367c57f0","properties":null},"contentUdi":"umb://element/14d951508ebc4b87a2ddb900367c57f0"}],"subtitle":"","title":"","contentType":null,"key":"fd69799f-ca8d-49fa-a6f3-d603c7ebb9ea","properties":null},"settings":{"purpleBlockStyle":true,"contentType":null,"key":"478cf697-2785-4dd8-8776-60eb32aa05d1","properties":null},"blockType":"threeColumnPromoBlock"},{"content":{"description":"","iconBlocks":[{"content":{"icon":{"imgUrl":"/media/lxym3juv/lock-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/browsers-devices-and-security#How-we-keep-your-money-sa\" data-anchor=\"#How-we-keep-your-money-sa\">Security</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/browsers-devices-and-security#Change-your-password\" data-anchor=\"#Change-your-password\">Logging in</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/browsers-devices-and-security#Browsers-and-supported-de\" data-anchor=\"#Browsers-and-supported-de\">Browsers and devices</a></span></p>","title":"Browsers, devices and security","contentType":null,"key":"45e897f4-cad2-4556-b3af-6fa2c779345e","properties":null},"contentUdi":"umb://element/45e897f4cad24556b3af6fa2c779345e"},{"content":{"icon":{"imgUrl":"/media/kvsevgyt/card-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/charges-and-fees#Buying-and-selling-funds\" data-anchor=\"#Buying-and-selling-funds\">Dealing fees</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/charges-and-fees#What-is-the-service-fee-f\" data-anchor=\"#What-is-the-service-fee-f\">Service fees</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/charges-and-fees#Is-there-a-charge-to-open\" data-anchor=\"#Is-there-a-charge-to-open\">Account opening/transfer fees</a></span></p>","title":"Charges and fees","contentType":null,"key":"f92c18a8-6d45-4d9f-9d7a-ce2029657527","properties":null},"contentUdi":"umb://element/f92c18a86d454d9f9d7ace2029657527"},{"content":{"icon":{"imgUrl":"/media/5plhvzyb/support-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/contact-us/#opening-hours\" data-anchor=\"#opening-hours\">Opening hours</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/contact-us/\">How to contact us</a></span></p>","title":"Contact us","contentType":null,"key":"76c01bb9-d58c-4b8c-be39-84640eaa1cf3","properties":null},"contentUdi":"umb://element/76c01bb9d58c4b8cbe3984640eaa1cf3"}],"subtitle":"","title":"","contentType":null,"key":"e0c48388-7fc1-49ae-84d9-414edd8031be","properties":null},"settings":{"purpleBlockStyle":true,"backgroundColor":{"color":"ffffff","label":"white"},"contentType":null,"key":"48c0a80b-8c25-428b-8911-da6bdfaf7db0","properties":null},"blockType":"threeColumnPromoBlock"},{"content":{"description":"","iconBlocks":[{"content":{"icon":{"imgUrl":"/media/wklhbpuz/statistics-1-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/dealing/#Buying-funds\" data-anchor=\"#Buying-funds\">Funds</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/dealing/#Buying-stocks-and-shares\" data-anchor=\"#Buying-stocks-and-shares\">Stocks &amp; Shares</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/dealing/#What-types-of-investments\" data-anchor=\"#What-types-of-investments\">Investment types</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/dealing/#What-is-the-difference-be\" data-anchor=\"#What-is-the-difference-be\">Income and dividends</a></span></p>","title":"Dealing","contentType":null,"key":"952c5de6-cab2-4c37-b2c6-2ba445411835","properties":null},"contentUdi":"umb://element/952c5de6cab24c37b2c62ba445411835"},{"content":{"icon":{"imgUrl":"/media/2jonb32y/account-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/your-account#Your-Bestinvest-client-an\" data-anchor=\"#Your-Bestinvest-client-an\">Account administration</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/your-account#Add-or-update-bank-detail\" data-anchor=\"#Add-or-update-bank-detail\">Updating your details</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/your-account#Getting-to-know-your-acco\" data-anchor=\"#Getting-to-know-your-acco\">Getting started</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/your-account#Linking-accounts\" data-anchor=\"#Linking-accounts\">Additional account features</a></span></p>","title":"Managing your account","contentType":null,"key":"e10693bb-0191-4f8b-8c22-76fe1ac6c8bd","properties":null},"contentUdi":"umb://element/e10693bb01914f8b8c2276fe1ac6c8bd"},{"content":{"icon":{"imgUrl":"/media/ibcdkejl/team-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/providing-help-and-support-for-our-clients/#needs\" data-anchor=\"#needs\">Tell us about your needs</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/providing-help-and-support-for-our-clients/#life-events\" data-anchor=\"#life-events\">Supporting life events</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"https://www.bestinvest.co.uk/help/accessibility\" title=\"Accessibility\">Accessibility</a></span></p>","title":"Support","contentType":null,"key":"e5a24a65-a33f-4ff5-b497-fb490a1a8cbe","properties":null},"contentUdi":"umb://element/e5a24a65a33f4ff5b497fb490a1a8cbe"},{"content":{"icon":{"imgUrl":"/media/whfjmjez/arrow-right-icon.svg"},"text":"<p><span style=\"text-decoration: underline;\"><a href=\"/help/transfers/#How-to-transfer-an-accoun\" data-anchor=\"#How-to-transfer-an-accoun\">General transfer information</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/transfers/#Types-of-ISAs-and-account\" data-anchor=\"#Types-of-ISAs-and-account\">ISA, Junior ISA and Investment account transfers</a></span></p>\n<p><span style=\"text-decoration: underline;\"><a href=\"/help/transfers/#What-do-I-need-to-conside\" data-anchor=\"#What-do-I-need-to-conside\">Pension transfers</a></span></p>","title":"Transfers","contentType":null,"key":"1ba58851-f569-4729-b75f-2fcd3cce6abc","properties":null},"contentUdi":"umb://element/1ba58851f5694729b75f2fcd3cce6abc"}],"subtitle":"","title":"","contentType":null,"key":"6e48c30c-44cb-4bae-9318-dc363dda3d29","properties":null},"settings":{"purpleBlockStyle":true,"backgroundColor":{"color":"ffffff","label":"white"},"contentType":null,"key":"390a3e19-7e71-4b3a-91f9-6e01d90b0b54","properties":null},"blockType":"threeColumnPromoBlock"},{"content":{"subtitle":"If you can’t find the answer to your question in our FAQs, give us a call. If we’re not available, fill out our contact form and a member of our team will aim to be in touch within 3 business days.","title":"Need more help?","contentType":null,"key":"7f1c74be-c32b-47a2-855c-43f922d86001","properties":null},"settings":{"purpleBlockStyle":true,"contentType":null,"key":"e1e3109f-6323-4221-ac1a-1f5f68acdd50","properties":null},"blockType":"contactUsBlock"}],"twitterTitle":"Help & support","twitterDescription":"Need some help? From application forms to transfers, we've got you covered. Search for a topic or speak to one of our experts now.","twitterImage":{"imgUrl":"/media/2sfjcncf/how-does-it-work.png"},"ogTitle":"Help & support","ogDescription":"Need some help? From application forms to transfers, we've got you covered. Search for a topic or speak to one of our experts now.","ogImage":{"imgUrl":"/media/2sfjcncf/how-does-it-work.png"},"metaTitle":"Help & support","pageDescription":"Need some help? From application forms to transfers, we've got you covered. Search for a topic or speak to one of our experts now.","canonicalURL":null,"hideFromSitemap":false,"pageTitle":"Help & support","navigationTitle":"","umbracoNaviHide":false,"breadcrumbs":[{"name":"Bestinvest | Investments | SIPPs | ISAs","url":"/"},{"name":"Help & support","url":"/help"}],"subnavigation":{"items":[{"name":"Accounts","url":"/help/accounts"},{"name":"Adding and withdrawing money","url":"/help/adding-and-withdrawing-money"},{"name":"Application forms","url":"/help/application-forms"},{"name":"Browsers, devices and security","url":"/help/browsers-devices-and-security"},{"name":"Charges and fees","url":"/help/charges-and-fees"},{"name":"Contact us","url":"/help/contact-us"},{"name":"Dealing","url":"/help/dealing"},{"name":"Transfers","url":"/help/transfers"},{"name":"Your account","url":"/help/your-account"}],"current":{"name":"Help & support","url":"/help"}}},"pageType":"landingPage","pageUrl":"/help","published":"2026-02-09T09:03:33.337Z","pageId":1271}